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Embracing Innovation in Patient Care Services: Demonstrating Value Using Digital Tools, AI, and Integrated Technologies

Tuesday, October 7, 2025
8:00 AM – 9:30 AM  
CE Credits: 1.50 contact hours
Planned in cooperation with the ASHP Section of Pharmacy Practice Leaders
Activity #: 0204-0000-25-511-L04-P
Activity Type: Application-based
Target Audience: Pharmacists
This activity qualifies for live CPEL℠ recertification credit.

Digital innovation isn’t optional—it’s mission-critical. This forward-looking session explores how pharmacy teams can use AI, automation, and analytics to transform patient care. You’ll build a practical framework for implementing and evaluating new technology that actually improves outcomes and efficiency.

Why attend: Gain tools to evaluate digital impact, engage stakeholders, and lead sustainable innovation with confidence.

Learning Objectives:

  • Describe the role of digital tools, automation, and AI in reshaping patient care services.
  • Design a framework that demonstrates the value of digital innovation for improving pharmacy care delivery by incorporating technology.
  • Evaluate the impact of AI and process automation using data and metrics tied to patient outcomes, operational efficiency, and staff experience.
  • Develop practical strategies for stakeholder engagement, including an organizational governance and oversight model for sustainability and long-term success.